The four residential job types we filter for
Boiler replacement (average £2,800), bathroom refits (average £6,200), emergency call-outs with likely follow-on work (average £280 plus £900+ upsell rate), and drainage/CCTV surveys for pre-purchase surveys (average £220 plus 40% conversion into remedial works). Anything under a £120 minimum job value filter, we discard on your behalf.
- Boiler replacement — highest job value, longest sales cycle
- Bathroom refits — considered purchase, needs quote visit
- Emergency call-outs — same-day, high upsell potential
- Pre-purchase drainage surveys — feeder into remedial work
How we verify a residential enquiry
Every homeowner enquiry is phone-verified on four criteria: they own the property (not tenants asking without landlord permission), they can make the buying decision (not a partner ringing for a partner), the job matches your written brief, and they're contactable inside your response window. Enquiries failing any of the four are discarded.
Why we won't sell you renters as leads
Rental enquiries close at 8–14% because the tenant doesn't authorise the spend — the landlord does. We qualify decision-maker status on every enquiry and either route rentals to landlord programmes (if you take them) or discard them.
Frequently asked questions
What's the average value of a residential plumbing job in the UK?
Emergency call-out £180–£320, boiler service £85–£145, boiler replacement £1,900–£3,600, bathroom refit £4,500–£9,500. Averages from Checkatrade 2024 job data.
How do you handle after-hours residential enquiries?
We phone-verify and either book straight into your calendar or hold the lead for your first working hour, depending on your written brief for out-of-hours work.
Can I choose which postcodes I receive residential leads from?
Yes — down to outward-code level (SW11, M20, LS6). No postcode is added to your account without your written approval.
What happens if a residential lead is a competitor spy call?
Our verification catches most of these on the first call. The rare one that slips through is credited on request against the next invoice.
Do I need Gas Safe registration to receive boiler leads?
Yes — every plumbing firm on our residential boiler programme must supply their Gas Safe registration number before the first lead ships. It's a legal requirement for the work, and we won't send you enquiries you can't lawfully quote.
When this isn't the right service for you
Residential plumbing leads aren't the right fit for commercial-only firms, for plumbing firms without vehicle stock for common domestic parts, or for firms whose lead-time is longer than 5 working days — homeowners don't wait.
