Work backwards from profitable jobs
Identify your highest-margin services, postcode travel limits, available engineers, seasonality and average quote values. Decide whether domestic jobs or commercial contract prospects deserve the larger budget.
Plumbing lead generation services fall into two honest categories: campaigns you own, and leads you buy. We run both, and the right answer depends on how fast you need work and how long you intend to keep growing. Campaigns you own — search, Google Ads, outbound — cost more up front and compound for years. Buying qualified leads costs more per job and starts on day one. Most of the firms we work with begin with the second and shift budget into the first from month four. Everything below is plumbing industry lead generation services in the literal sense: we do lead generation for the plumbing industry only, so the channels, the pricing and the qualification questions are built around how plumbing work is actually bought.
Buyer decision guide
A good programme needs a written customer profile, measurable acquisition costs and a handover process the plumbing business can actually fulfil. Agree these before treating clicks, calls or contacts as revenue opportunities.
Identify your highest-margin services, postcode travel limits, available engineers, seasonality and average quote values. Decide whether domestic jobs or commercial contract prospects deserve the larger budget.
Agree required customer details, job urgency, location and contactability. For B2B commercial work, also capture site count, decision-maker role and procurement timeline when practical.
Measure enquiries, valid calls, quotes issued, jobs booked and contract revenue separately. If one channel is creating unsuitable enquiries, adjust the targeting or move spend rather than celebrating rising form volume.
Owned campaigns mean the ranking, the ad account, the list and the phone number belong to you. They take sixty to ninety days to produce meaningful volume, and after that the cost per lead falls every month. Bought leads mean we generate the enquiry and you pay for it — no ramp-up, no build cost, but the price per job stays flat. A firm with capacity to fill this week wants the second. A firm planning to double headcount over two years wants the first, funded by the second while it builds.
Every channel has a job it does well and a job it does badly, and pretending otherwise is how agencies burn plumbing budgets. Google Ads buys emergency intent at a known price today. Search compounds into free emergency intent over months. Outbound is the only channel that reaches commercial buyers who are not searching. Call answering is not lead generation at all — it stops you losing the leads you already paid for, which for most firms is the cheapest win available.
Rankings and impressions are not outcomes. We report booked jobs, cost per qualified lead, close rate by channel and revenue per lead, tied back to the call recording or form submission that started it. If a channel is not returning, we say so in the monthly review and move the budget rather than defending it.
Weeks one and two are diagnostic: tracking, call recording, existing site audit, and a lead-value model built from your actual job values, not industry averages. Weeks three to six launch the fast channels so revenue starts covering the work. Weeks seven to twelve build the compounding assets — pages, profile, lists — and we review the whole mix at day ninety with a decision to scale, shift or stop each channel.
Lead generation only pays back when the firm can convert and deliver. Before we take a client on we check the basics, because more leads into a broken sales process just creates more angry voicemails.
If you are fully booked for the next three months, do not buy leads. Spend that period on the compounding channels and on pricing, and come back when you have capacity to sell into.
Managed campaigns typically start at £1,500 a month plus ad spend. Pay-per-lead sits between £45 and £150 per qualified enquiry depending on job type and area, and commercial leads run £120–£400. There is no long tie-in; we work in 90-day sprints.
Directory leads are shared with three to five firms, so you are competing on price the moment you call. Everything we generate is exclusive to you and qualified before it is sent.
Pay-per-lead and Google Ads produce enquiries within days. Search, outbound and email take six to twelve weeks to reach steady volume but cost far less per job once they do.
No. We only work in the UK market, because the pricing, compliance and search behaviour we have data on are UK-specific.
No. We work in 90-day sprints so the numbers are visible before you re-commit, and pay-per-lead is billed on qualified leads delivered.
Give us your job types, service area and monthly capacity, and we will come back with the channels worth running, the realistic cost per booked job, and what we would not bother with.